Click View all, and then click Windows Media Player Settings.In the search box, type troubleshooter, and then click.Press Windows key + X and select Control Panel.Steps to run Windows Media Player Settings troubleshooter are as follows: The troubleshooter checks the configuration and network settingsįor Windows Media Player to make sure that you can play content you've downloaded and saved to your computer, or content streaming over a network or the Internet. Step 1: If your computer is having problems playing video or audio files in Windows Media Player, try using the Windows Media Player Settings troubleshooter to fix the problem. I suggest you to run both Windows Media Player Library and Settings troubleshooter and check. What is the exact error message you get when you to try play files on Windows Media Player? Thank you for posting on Microsoft Communities.
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